Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Role Description:

We are searching for a product manager for order comms, an electronic Order and Results reporting tool used by over 150 clinical laboratories across 12 different European countries, serving both healthcare professionals and patients.

You will play a pivotal role in bridging the gap between the technical and business units of the company. Day-to-day activities involve a diverse range of tasks that ensure the product's success from conception of new ideas to launch and beyond.

The ultimate goal is to deliver a product that not only satisfies customers but also contributes to the company's growth and success in the clinical laboratory informatics sector.

Responsibilities:

• Determine and communicate on product roadmap, ensuring alignment with the overarching company vision and customer needs.
• Engage in collaborative efforts with cross-functional teams, encompassing product development, sales, delivery and marketing, to foster a cohesive approach to product evolution and to support ongoing projects as well as generation of new business.
• Dedicate time to the analysis of market trends, customer feedback, and the competitive landscape to justify decisions regarding product features and prioritization.
• Partner with the product owner and requirements analysts to develop clear user stories and acceptance criteria, guaranteeing that each feature adheres to the desired purpose and quality benchmarks.
• Regularly update stakeholders on product development, address any concerns, and incorporate feedback to refine the product strategy.
• Validate vision and strategy with the business leaders.
• Particate in customer-facing meetings as SPOC for the product, giving updates on the product strategy and features.
• Understanding and representing user needs.
• Monitoring the market and developing competitive analyses.
• Defining a vision for a product.
• Aligning stakeholders around the vision for the product.
• Prioritizing product features and capabilities.
• Creating a shared brain across larger teams to empower independent decision-making.
• Willing to travel in Europe

Knowledge, Skills & Abilities:

• Education :
  • Master or Bachelor Degree in Computer Science or equivalent through experience
  • Master of Bachelor Degree in Biomedical Science or equivalent through experience

• Experience :
  • Experience as Product Owner or Product Manager in a software product environment. Experience with LIS, LIMS or Order Comms solution is an advantage.
  • Senior Functional Analyst with 5+ years of experience within laboratory software development having ambition to grow towards a product leader.

• Knowledge :
  • Understanding of Laboratory Workflows: Knowledge of how LI(M)S and Ordercomms software automates laboratory workflows, including sample collection, resource allocation, test execution, report generation, and patient data management.
  • Regulatory Compliance: Familiarity with healthcare regulations and standards that impact laboratory operations and software requirements.
  • Tooling: knowledge of Aha! And Azure DevOps is a plus.

• Languages :
  • English. Knowledge of Dutch and French is not required but nice as additional language

• Competencies :
  • Interpersonal Skills: Strong communication and coordination skills to work with a diverse team of developers, lab technicians, and healthcare professionals as well as business leaders.
  • Strategic thinking: Developing a long-term vision and setting clear, achievable goals that align with business objectives.
  • Project management: Ensuring delivery and maintaining quality throughout the product lifecycle.
  • Business acumen: Understanding the financial aspects and market dynamics relevant to the product.
  • Time management: Prioritizing tasks efficiently to enhance productivity.
  • Design thinking: Innovating with empathy for user experience and design.
  • Customer empathy: Adopting a user-centric approach to meet customer needs effectively.
  • Research abilities: Gaining insights into the market to inform strategic decisions.
  • Problem-solving skills: Identifying issues and finding creative solutions.
  • Prioritization: Focusing on tasks that offer the most value to the project.
  • Effective communication: Articulating ideas clearly and collaborating with stakeholders.
  • Analytical thinking: Making data-driven decisions to guide product development.
  • Leadership skills: Managing and inspiring teams to achieve project goals.
  • Understanding of Go-to-Market: Comprehending the process of bringing a product to the market successfully.
  • Presentation skills: Ability to present the product vision and features during customer facing events.