Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centers – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Role Description:

The Product Owner is a key member of the software development team, connecting people to define and drive the vision of our products. This role involves close collaboration with engineering, product management, sales, marketing, solution adoption, and client support to develop and execute release and launch strategies. The Product Owner is essential in shaping product roadmaps and capabilities to meet customer needs and market demands.

The Product Owner manages and prioritizes the user story backlog, ensuring alignment with feature priorities and business goals. They lead requirements gathering efforts through various techniques such as interviews, focus groups, business analysis, and workflow analysis. By effectively communicating the needs of the business, customers, and stakeholders, the Product Owner ensures that the development team has clear and actionable requirements to deliver high-quality software.

The Product Owner possesses a deep understanding of our software products and the market landscape. They work independently and are often tasked with complex and mission-critical projects. Their primary responsibility is to translate customer and stakeholder requirements into functional specifications, providing the development team with the necessary input to build the right software solutions from the outset.

Responsibilities:

• Translate customers’ needs and strategic direction of the Product Managers into a roadmap and prioritized user story backlog, ensuring alignment with feature priorities and business goals.
• Gather, track, evaluate, and validate requirements through customer interviews, onsite visits, and focus groups.
• Clarify user stories and functional designs to the development and test teams, ensuring a shared understanding of requirements.
• Collaborate Across Teams with product management, sales, customer services, support, user groups, and customers to fully understand and address their needs. Proactively build and maintain relationships with stakeholders to facilitate effective communication and collaboration.
• Ensure timely delivery of features according to agreed timelines, requirements, and quality standards.
• Collaborate with the test team to ensure test plans cover intended use cases and workflows, and that they align with the functional design.
• Work with the technical writers to ensure functional specifications are included in user manuals and release notes.
• Facilitate the regulatory impact analysis to ensure compliance with relevant standards and regulations.
• Deliver visual and textual requirements and design artifacts, working with the development team to develop designs and/or prototypes as needed.
• Support the internal processes and procedures to release the product and ensure that all necessary preparations are made, such as feature demo’s.
• Update the backlog to reflect new information discovered during feedback sessions and market needs, ensuring continuous improvement of the product.
• Get acquainted technically with the product to better understand its architecture and functionality. Develop a strong grasp of IT and digitalization concepts, and assist the development team to clarify how the features and user stories should be implemented or to investigate incidents and bugs. Gain knowledge of relevant technologies and standards to develop software or communicate with other systems such as REST, XML, and FHIR.
• Translate market and customer needs into a product roadmap and functional design specifications. Prioritize the backlog to align with feature priorities, legal and contractual requirements, and product goals.
• Monitor and strive to improve the process of developing our product(s).
• Expand your own knowledge of the product(s) and assist others where possible, fostering a culture of continuous learning and improvement.
• Understand product and feature complexities and advises the team and management to ensure the product fulfills customer needs and aligns with strategic direction.
• Willing to travel in Europe occasionally.

Knowledge, Skills & Abilities:

• Hands-on experience and knowledge with LIS or LIMS (GLIMS in particular)
• Master or Bachelor Degree in either Biomedical Science or Computer Science or equivalent through experience
• Preferably Dutch native. Very good knowledge of English and French
• Experience in a software product environment, IT support or as key user is an advantage
• Knowledge of (agile) project management methods (such as Scrum) and tools are an advantage
• Background in biomedical science or medical technical lab technician is an advantage
• Experience with functional analysis methodologies (user stories, story mapping) is an advantage

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