Purpose

We are seeking a talented and diligent Network Engineer to maintain and administer our on-premises and cloud infrastructure. This role is responsible for the deployment, configuration, and maintenance of the networking infrastructure within Clinisys Corporate network. The Network Engineer will perform routine updates, patches, and upgrades, monitor performance, and troubleshoot issues to ensure optimal functionality. Additionally, this role involves the deployment of new networking devices and services.

Job Summary:

• Maintain essential IT operations and Network infrastructure.

• Serve as an escalation resource for IT helpdesk teams
• Oversee daily monitoring to verify the integrity and availability of all network resources, systems and key processes, including scheduled backup jobs, compliance checks and firmware updates.

• Proactively monitor Network performance to provide capacity planning and optimization recommendations.

• Participate in scheduled IT maintenance and execute assigned Tasks.
• Provide inputs and recommendations on new potential technology solutions based on research and analysis

• Deliver high standards of service by providing solutions to user requests and prioritizing tasks accordingly.
• Assist the wider wider ICT System Engineering team with tasks and project related assignments where feasible.

Primary Responsibilities-

• Partner with team members and development groups to engineer a scalable network design

• Ensure the continued smooth operation of the global network infrastructure

• Perform standard network administration duties, including network hardware installation, i.e. switches, firewalls, network/security devices installs and patch management, network problem determination and resolution, log analysis, etc.

• Configure, test, and maintain all network infrastructure and services, including switches, SDWAN, routers, firewalls and VPN.

• Identify, diagnose, and resolve network problems, including network connectivity and traffic utilization, using available network tools in a timely fashion.

• Implement and support monitoring services, using network monitoring and management tools.

• Assist in maintaining other essential IT operations, Servers and Storage, Virtualization including operating systems, O365 systems.

• Troubleshoot and maintenance of business systems, including servers, operating systems, Servers and Storage, Virtualization from a network perspective.

• Perform or verify periodic backup and restoration operations and disaster recovery.

• Documents network problems and resolution for future reference

• Respond to requests from your line manager.

• General implementation, configuration and support of the ICT function and systems on a day-to-day basis. This will include but is not limited to the following.

• To be responsible for the administration of all incidents raised with the ICT System Engineering queue.

• To establish and maintain high levels of incident ownership - resolving, progressing, and managing all calls to a satisfactory conclusion on the ICT incident management system, ensuring that appropriate parties (including the end user) are kept up to date on incident progress.

• To attend emergency visits potentially at short notice on site at all CliniSys offices as instructed, completing tasks as detailed by the IT manager.

Skills needed to be successful.

• Experience with Cisco Layer 3 Ethernet switching.

• Ability to script and work at a command-line interface (CLI).

• In-depth understanding of network hardware platforms and their specifications in the datacenter space.

• Sound working Knowledge of Cisco, SonicWALL, Palo Alto, SDWAN technologies.

• Troubleshooting workflow and knowledge of troubleshooting tools.

• Knowledge of Windows Active Directory, DNS, DHCP.

• Knowledge of Cloud Networking

• Knowledge of virtualization technologies like VMWare and Microsoft Hyper.

• Good communication and documentation skills.

• Adaptability / flexible to changing demands with the ability and willingness to work independently.

Required Experience & Education

• Bachelor’s degree in computer science, Information systems or related field.

• Minimum of five plus years’ experience as Network Engineer within an ICT or software provider organization.

• Hands-on experience in configuring and managing enterprise network infrastructure

• Sound working Knowledge of Cisco, SonicWALL, Palo Alto, SDWAN technologies.

• Network Certification by any OEM like Cisco, CompTIA, SonicWALL, Palo Alto, etc. is mandatory

• Certification on SDWAN or Cloud networking is an additional plus.

• Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted

Supervisory Responsibilities

• None