Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Role Description:

A detail-oriented and analytical Product Analyst to work as part of the European and US Product Management team. The candidate will be responsible for analysing product requirements for the next generation LIMS functionality, documenting detailed features, benchmarking existing product designs and workflows, and identifying non-functional requirements. This role will serve as a product and laboratory discipline subject matter expert for various stakeholders, prioritising and driving work through the engineering teams, to help ensure we deliver successful releases on time and on budget, that align with the product and business strategy and goals. Additionally, the Product Analyst will also perform regulatory analysis and compliance tracking and support sales and new bid initiatives. Specific focus areas for this role initially are UK & Ireland clinical pathology, anatomic pathology and genomics, as well as Blood Bank / Transfusion requirements for all relevant markets globally.

Key Responsibilities:

• Requirements Analysis: Collaborate with SMEs, stakeholders and customers to gather and analyse product requirements, ensuring they align with business objectives and user needs.
• Documentation of Detailed Features: Create comprehensive documentation of product features, use cases and where necessary functional specifications. Assist the Requirements Engineers with clarity on the user stories and provide a level of sign off on features once they are developed.
• Artificial Intelligence: Apply generative and agentic AI tools to streamline the product definition lifecycle—crafting clear user stories and documentation, automating repetitive tasks like backlog grooming and stakeholder updates, and continuously optimizing workflows through AI-driven insights to accelerate healthcare software delivery.
• Benchmarking: Conduct benchmarking of existing product designs, capabilities, and performance against industry standards and competitors.
• Non-Functional Requirements Management: Identify, document, and manage non-functional requirements such as performance, scalability, and security.
• Regulatory Analysis and Compliance Tracking: Work closely with the QARA team to monitor and analyse regulatory requirements, ensuring product compliance with relevant standards and regulations.
• Subject Matter Expert: Serve as a stand-in for the Product Manager, acting as a discipline subject matter expert for Requirements Engineer(s), UX designer(s) and the development teams.
• Sales and New Bid Support: Provide support for sales and new bid initiatives by reviewing RFP / tender requirements and working closely with the Product Manager in providing feedback on timing and strategic alignment.
• Backlog Refinement: Maintain and groom features in a prioritised backlog ready for positioning into a product release, recognising the importance of delivery dependencies, timing, risk management and demonstrability.
• Release Scoping: Assist the Product Manager in scoping and planning successive product releases that incrementally deliver value to customers, forming the product roadmap.
• Manage Expectations: Confirm and manage customer and internal SME expectations to ensure release viability whilst minimizing scope creep.
• Voice of Customer (VOC): Assist the Product Manager in understanding and representing the voice of the customer internally, and to provide a business perspective on value. The postholder will be required to frequently travel to customer sites and build up a customer network they can use to better understand requirements and to test design hypotheses.
• Leadership: Orchestrate, inspire and challenge the multidisciplinary product sprint team (engineering, product management, domain experts and UX design) to raise the bar in creating high-quality, world-class software.
• 3rd Party Development Collaboration: Co-ordinate 3rd party system integrators to drive process according to release schedules.
• SDLC Materials: Prepare and present material for the key milestones of the Clinisys Software Development Lifecycle (SDLC) to the wider stakeholder group. This includes key performance metrics for Product leadership on the delivery and benefits of each iteration, as well as demos and training as required.

• Product Management Function Consultancy and Support: Assist Product Manager in performing and documenting market and customer research.
  
  Knowledge and Experience
  
  

• Strong analytical and problem-identification skills.
  
• Familiarity with product management and software development processes.
  
• Ability to work collaboratively with cross-functional teams, providing excellent organisational, leadership, and communication skills, both written and verbal.
  
• A good understanding of the commercialisation of products, and to present entrepreneurial thinking from the team to leadership as it arises.
  
• Experience of using generative and agentic AI to author user stories, groom product backlogs, and/or summarize stakeholder feedback for faster iteration cycles.
  
• An ability to delegate requirements analysis duties to the Requirements Engineers and track their progress so they deliver on time for when they are needed by you and the development teams.
  
• Recognise what you don’t know but be resourceful and build up a network of subject matter experts that you can call upon whenever you need them to avoid delay, and to support just in time decisions.
  
• A deep understanding of Healthcare Labs, balancing clinical and patient needs while optimizing business operations to maximize revenue and efficiency.
  
• At least 3 years' experience of working as a Biomedical Scientist or equivalent in a blood bank / transfusion laboratory or national blood service laboratory is essential.
  
• A degree related to the healthcare laboratory setting or in a specific discipline is essential.
  
• Additional expertise in Clinical Pathology, Anatomic Pathology and / or Genomics labs is highly desirable.
  
• Certified Scrum Alliance Product Owner (CSPO) or equivalent is highly desirable.
  

• Knowledge and experience of Clinisys Laboratory Information Systems products is preferred.
  
  
  Onboarding
  As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.
  
  Clinisys Commitment to Equal Opportunity
  As an equal opportunities employer, Clinisys is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of background to apply and join Clinisys.
  
  
  Disclosure and Barring Service Check
  This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
  
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