Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities. 

There are two opportunities available for the Assistant Credit Controller, and some of the key responsibilities will include:

Sales Invoicing of subscription and projects

• Invoice aftersales and maintenance on new aftersales projects  

• Invoice major projects and maintenance on new major projects

• Update maintenance records for new projects

• Works closely with project managers to understand project and billing status

GP Activations for ICE

• Processing orders for new activations, migrations and deactivations

• Communications with customer and supplier

• Invoicing GPs

• Updating GP maintenance records

• Maintaining database of active GP sites

• Validating charges from GP vendors

Credit Control for Clinisys and ICE

• Works under direction of credit controllers on designated accounts

• Telephoning and chasing debts

• Resolution of customer queries

• Cover for Credit Controllers on annual leave/absence

Ad-hoc tasks and reporting

• Preparing ESG reporting

• GP License reconciliation

• Preparing journals for write- off after approval

• Bank account reconciliation

• Various other ad-hoc tasks

Knowledge, Skills, Abilities:

• Accurate, disciplined and organised

• Good communication skill including good telephone manner and listening skills

• MS Office – Good excel skills a must

• Customer service mindset

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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