Building an AI-first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI-enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Role Description: We are looking for a detail-oriented and analytical Product Analyst with experience working in an Anatomic Pathology laboratory to join our North American and European Product Management team. This is an opportunity to use your laboratory and LIS knowledge in a healthcare software product role. You will be responsible for analysing product requirements for the Clinisys Laboratory Solution (CLS), documenting detailed features, benchmarking existing product designs and workflows, and identifying non-functional requirements. This role will serve as a product and Anatomic Pathology or LIS domain subject matter expert for various stakeholders, prioritising and driving work through the engineering teams to help ensure we deliver successful releases on time and on budget that align with the product and business strategy and goals. Additionally, the Product Analyst will perform regulatory analysis and compliance tracking and support sales and new bid initiatives. Specific focus areas for this role are all divisions of Anatomic Pathology for all relevant markets globally.

Responsibilities:

• Partner with SMEs, stakeholders, and customers to gather, analyze, and validate requirements aligned to business and user needs.

• Define and document features, use cases, and functional specs; clarify and approve user stories.

• Use generative and agentic AI to streamline product definition (feature creation, backlog grooming, stakeholder updates, workflow optimization).

• Apply responsible AI practices (privacy, security, human review, traceability) and mitigate risks (bias, hallucinations, IP).

• Evaluate and standardize AI tools and workflows using defined success metrics.

• Benchmark product capabilities against competitors and industry standards.

• Manage non-functional requirements (performance, scalability, security).

• Ensure regulatory compliance in partnership with QARA.

• Act as domain SME across engineering, UX, and product teams.

• Support sales and bid efforts (RFPs/tenders) with scope and strategy input.

• Own backlog prioritization, balancing dependencies, risk, and value delivery.

• Support release planning and roadmap development.

• Manage stakeholder expectations and minimize scope creep.

• Represent Voice of Customer through client engagement and validation.

• Lead cross-functional sprint teams to deliver high-quality software.

• Coordinate third-party partners and system integrators.

• Prepare and present SDLC artifacts, metrics, demos, and training.

• Support market research and product strategy.

Knowledge, Skills & Abilities:

• Strong practical knowledge of Anatomic Pathology laboratory workflows; broader diagnostics experience (Clinical Pathology, Blood Bank, Genomics) is preferred.

• Strong analytical, problem-solving, and communication skills.

• Experience with, or an understanding of, product management and SDLC processes.

• Experience using, or a willingness to develop proficiency in, AI tools for product work (user stories, backlog management, insights synthesis).

• Ability to design prompts, refine outputs, and apply quality checks to AI-assisted work.

• Understanding of AI limitations and when to use traditional methods.

• Knowledge of responsible AI (privacy, security, bias, auditability) in healthcare.

• Ability to translate data (telemetry, VOC, trends) into prioritized actions.

• Commercial mindset with ability to communicate value and innovation.

• Strong collaboration and delegation skills; ability to manage timelines and dependencies.

• Resourceful, with the ability to build strong relationships with subject matter experts to support effective decision-making.

Required Experience & Education:

• At least 3 years experience working as a Medical Technologist, Biomedical Scientist, Histotechnologist, or equivalent in an Anatomic Pathology laboratory is essential.

• A degree in Biomedical Science, Medical Laboratory Science, Histotechnology, Biological Science, or another relevant healthcare discipline is essential.

• Certified Scrum Alliance Product Owner (CSPO) or equivalent is highly desirable but not essential.

• Experience using Clinisys Laboratory Information Management Systems products is preferred but not essential.

Physical Requirements:

• Hybrid work (minimum 3 days per week in the Raleigh office).

• Work performed in a normal office setting.

• Up to 10% domestic travel may be expected.

• Prolonged periods of sitting and computer use.

• International travel may be required

• Moderate lifting/carrying 15-44 lbs.; walking/standing 2-6 hours

Benefits: Our benefits for Full Time employees are designed to help you move forward in your career, and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've got you covered with our total rewards package. The starting pay range for a candidate selected for this position who is generally within the range of $90,000 - $120,000 for annual base salary. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Clinisys’s Commitment to Equal Opportunity: Clinisys Information systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance: This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing scope of accountabilities and is subject to change at any time.

#LI-AA1

#LI-HYBRID