Purpose

The Interface Engineer (Healthcare) implements and deploys technically complex software solutions in clients’ SaaS environments. This role involves installing, configuring, and maintaining healthcare interfaces in Rhapsody and ensuring the successful implementation of interface solutions while following best practices and efficient processes.

We strive for every interaction to be driven by our CORE values: Customers, Promises, Simplicity, and Teamwork.

Essential Functions

• Lead and execute interface projects, ensuring robust and scalable solutions.
• Installed and configured interface solutions using Rhapsody in a SaaS environment, ensuring that projects were properly implemented per Clinisys' best practices.
• Work with sites to complete necessary specifications and ensure that projects stay within scope.
• Analyze and understand urgent or critical problems, escalating to peers and/or management, as necessary.
• Perform testing on implementations and other solutions developed.
• Organizes and prioritizes project tasks to ensure timely completion of projects assigned.
• Research relevant client issues and document all findings when implementing solutions.
• Establish all technical project requirements, maintain effective professional relationships with all clients, and organize all project materials.
• Guide the client in decision-making to achieve maximum efficiency using Clinisys software solutions.
• Adherence to Clinisys Security policy and HIPAA rules for safeguarding personal health information as applicable.
• Maintain a high commitment to superior customer satisfaction throughout the entire project.
• Completes other projects as assigned.
• The person in this role may be asked to work additional hours to support off-hours work lives.

Skills

• Working knowledge of an Interface Engine. (Rhapsody, Mirth, Cloverleaf, etc.), especially in SaaS environments.
• Strong background in HL7, FHIR, XML, JSON, XSLT, JavaScript, SQL, C#, Scripting Languages, PL/SQL,
• Experience with connectivity methods (MLLP Sockets, FTP, File Sharing, VPN.)
• Proven ability to analyze and solve complex problems in interface implementations.
• Ability to read and modify programming code.

• Able to manage time, prioritize tasks, estimate how much time is needed to complete own tasks, and deliver tasks on time.

• Excellent analytical and problem-solving skills: the ability to analyze and interpret data quickly and efficiently to resolve issues and/or design solutions.

• Ability to proficiently manage numerous priorities in a fast-paced environment.

• Support software implementation project plan, tracking hours, and closure of project line per Clinisys instructions.

• Analyze and document interface specifications and implementation details per Clinisys documentation requirements.

Required Experience & Education

• Bachelor’s degree in computer science or related field. Significant experience with an interface engine may be a substitute for a degree.
• At least 3-5 years of experience in interface engineering implementation and maintenance in SaaS settings.

• Experience with software programming

• Experience in the healthcare, laboratory, and/or scientific industry is highly desirable.
• Strong background in HL7, JSON, JavaScript, SQL, C#, Scripting Languages, PL/SQL
• Familiar with Databases and IT/Networks. IIS, .NET
• Project Management skills

Supervisory Responsibilities

• None

Physical Requirements

• Work is performed in a regular office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Must lift to 10 pounds with assistance as part of office routine.
• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours; (if applicable, use this)

Benefits

Our benefits are designed to help you move forward in your career and in areas of your life outside of work. From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've covered you with our total rewards package. Your coverage will vary for part-timers as you may be eligible for some of these benefits depending on your circumstances.

The starting pay range for a candidate selected for this position is generally between $84,400 and $114,400 in annual base salary. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Clinisys’ Commitment to Equal Opportunity

Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

General Guidance:

This job description is meant to accurately depict the tasks and accountabilities most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding, or reducing the scope of accountabilities, and it is subject to change at any time.