Position Summary

As a Requirements Engineer III and a member of a dynamic and multi-functional Agile development team, you will be responsible for developing user requirements for the purpose of creating software products that support efficient workflows and laboratory best practices. You will help build the vision of the product to meet customer needs, strategic direction, expected delivery dates, and exceptional quality standards. To be successful in this role you need a real passion for quality software, a dedication to customer satisfaction, and an ability to work effectively in a matrix organization. You will need a positive attitude, persistence, a love of problem solving, and the ability to communicate with people at all levels of a product development organization.

Clinisys' AI Philosophy:

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function—to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Essential Functions

• Researches and applies knowledge of industry, domain, workflows, and personas to create requirements that reflect user needs, strategic direction, and project scope

• Assess the business value of the work and suggest improvements to improve overall quality for the end user

• Leads estimation process and helps control project timelines through highlighting risks in the overall development process.

• Continually engages with product team members and appropriate client personas to validate deliverables and to ensure that requirements will satisfy the intended purpose

• Effectively prioritizes the requirements backlog to address functional and non-functional needs and to provide accuracy and predictability of delivery

• Understand data structures and data flow between systems

• Ability to represent product workflows and requirements in appropriate visual or graphical representations (i.e. process flow diagram, data flowchart, wireframes, low fidelity prototypes, etc.)

• Demonstrates product enhancements to internal and external stakeholders

• Gain a strong product knowledge and understanding of the healthcare market, client business drivers, and user personas

• Build relationships with external clients, internal partners, and leadership

• Mentors requirements engineers

• All other duties and responsibilities as assigned

Skills needed to be successful

• Clear, effective, and persuasive verbal and written communication and presentations skills

• Ability to assist internal and external customers by focusing on actions/decisions that meet their needs

• Ability to understand and explain the functionality, workflows, interactions, and client usage for the assigned product

• Understanding of approaches used to identify, prioritize, and mitigate risks to reduce or eliminate potential threats to patient safety or the business

• Ability to represent product workflows as a graphical overview of the flow of data, tasks, or user actions

• Confidence to explain the business drivers, user personas, etc. for the assigned product area

• Accountability and commitment to quality

• Drive and persistence to seek information proactively and take actions necessary to accomplish a goal.

• Ensures that knowledge is shared amongst the team and does not position themselves or others as a single point of failure.

• Ability to work across teams and understand impacts of integration points during the software development lifecycle.

• Understand application and system level integrations across various Clinisys product lines.

• Experience with a variety of AI tools

Required Experience & Education

• Bachelor’s degree in software engineering, computer science, mathematics, or laboratory testing related discipline, or equivalent relevant work experience

• 5-7 years’ experience with the following:

  • Communicating with technical and subject matter experts

  • Software development life cycle

  • Working in a commercial software engineering environment

AI Skills Requirement:

Candidates must have hands‑on experience with AI and machine learning frameworks and demonstrate an AI‑first mindset when approaching software quality. The Software Test Engineer is expected to support the integration and validation of AI‑driven features within software solutions, ensuring they are reliable, testable, and aligned with business and quality standards.

The role requires the ability to apply data‑driven insights to assess model behavior, identify quality risks, and validate AI‑enabled functionality throughout its lifecycle. Candidates should collaborate closely with development teams on AI‑related quality practices and are expected to mentor junior developers and test engineers in adopting effective and responsible AI testing and quality approaches.

Preferred Experience & Education

• Direct experience working within a lab

• Knowledge of scientific data software, medical devices, or healthcare software

• Experience designing commercial software

Supervisory Responsibilities

• None

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.